If you’ve been having a hard time finding a home with a voucher in New York City, it’s not your fault. Vouchers are supposed to help tenants find a home in cities with limited affordable housing options. The vast majority of landlords in NYC are required by law to accept vouchers. And yet, landlords and brokers are turning down New Yorkers like you, every day.
You deserve to be treated fairly during your search for housing, no matter your situation. Whether you’ve been living in a family shelter, staying with friends or relatives, or you’re looking to move from your current place, you have the right to a fair housing search. We’re making it easier by offering free and friendly tools you can use to record and report discrimination.
Unlock NYC works with voucher holders and advocates to build tools that make it easier to identify, document, and report “source of income” discrimination on your housing search. If you live in New York City and you have a voucher (such as CityFHEPS, Section 8, EHV, FHEPS, or HASA), you can use our website to tell us about unfair treatment by a broker, management company, or landlord. We can add your report to our advocacy database, and we can also connect you to an organization or government agency who can tell you about your rights and your options to address that specific incident.
We also know that the housing search with a voucher can often be frustrating, discouraging, and lonely, so we offer workshops, 1-on-1 peer support calls, and other resources where you can build community and exchange experiences and tips with other voucher holders.
There are many reasons you might want to report unfair treatment on your housing search, and justice looks different to everyone. For example, some people are interested in learning about their options and whether they can file a formal complaint. Other people want a chance at applying to an apartment they were turned down from. And others share their story so that the broker or landlord gets on the radar of organizations working in housing justice.
No matter what your reasons are, when you use your voice to report where discrimination is happening, who’s doing it, and what it sounds like, you’re helping paint a clearer picture of discrimination – so that together we can better push back against it! With your help, we can hold landlords and brokers accountable and also advocate for policies that make vouchers work.
Unlock NYC will add anonymized details about the incident you share with us to our crowdsourced database of where voucher holders are experiencing unfair treatment, who’s doing it, and what tactics they’re using. We work with advocacy partners like the VALUE in Housing Campaign to shine a light on how voucher discrimination is impacting New Yorkers and what needs to change (for an example, check out our recent report here)
If you want individual help with your specific situation, you can also request that we send a copy of your report to organizations who provide counseling on your rights and may be able to connect you to legal services if needed. We can currently connect you with the NYC Commission on Human Rights, the Fair Housing Justice Center, or Fordham Right to Housing Clinic.
You also don’t have to use Unlock NYC to report! If you prefer, you can report directly to agencies and organizations such as the NYC Commission on Human Rights, the HRA/DSS Source of Income Unit, the Fair Housing Justice Center, the New York State Division of Human Rights, the New York State Attorney General's Office, or the Fordham Right to Housing Clinic.
No, we’re not brokers! But, we do offer tools, tips, and solidarity to support you throughout the apartment search process. Many of our team members and volunteers have been through the housing search process with a voucher in NYC, and can speak about what worked for them. Everyone’s situation is different, and we speak from our own experiences in the spirit of community-building and mutual aid.
We are an independent group that is not affiliated with any real estate management company, landlord, brokering agency, housing authority, or shelter services. You can choose to report anonymously, and we will never share your personal information without your permission. We encourage you to read our Privacy Policy and let us know if you have any questions.
Our team does not have any lawyers on staff and we cannot provide legal advice or representation. However, if you ask us to, we can connect you with an organization who can talk to you about your rights and options under the law and may be able to connect you with legal services. The Met Council on Housing also has a guide to finding a lawyer for housing-related issues here, which you may find helpful.
Unlock NYC is working on just one specific piece of a big challenge: ensuring that every New Yorker with a voucher has a fair, efficient, and respectful housing search. There are organizations all over the city who have been doing amazing work to support voucher holders for much longer than we have, and we want to make sure you know about them! We are building an online learning center for voucher holders that will launch soon, but in the meantime we made this list of resources you might find helpful.